When you book with us, we want you to get exactly what you want – at the best possible rate. That´s why we created our Best Price Guarantee.
Terms and Conditions
Best Price Guarantee. In the unlikely event that you find a lower rate on another website within 24 hours of booking with CRS tours, we will credit or refund to you the difference. If you didn´t make a reservation yet, and in the unlikely event that you find a lower rate on another website, CRS Tours will give you the same price plus a US $ 50,00 cash back upon arrival. This Best Price Guarantee is subject to the terms and conditions listed below.
Notifying CRS Tours of a Claim. You must contact us at 506-2290-6570 within twenty-four (24) hours after your crstours.com booking to make a claim under the Best Price Guarantee. The lower rate must be available for booking at the time you contact us, as determined by our customer service representatives.
Must be “Apples to Apples” Comparison. The Best Price Guarantee is available only for exact itinerary matches, for example, specific provider (including class of service), hotel (including room type), rental car company and vehicle class, applicable refund policy, and the exact same dates and times of travel or service as booked through CRS Tours. For any stand-alone product booking (for example, a hotel room ), the comparison must be to the same product purchased stand-alone through another website (i.e., not part of a hotel + air travel package). Except as noted below, the Best Price Guarantee applies only to the cost of booked travel, as presented in CRS Tours, without including any taxes and fees. The Best Price Guarantee is not available for bookings on websites where the property, rental car company, itinerary or similar booking details are unknown until after purchase. You must meet all requirements imposed on the lower price (if any), including, without limitation, residency, regional and age-related requirements.
Comparison Rates Must Be Available to the General Public Online. The Best Price Guarantee applies only to prices both advertised and available to the general public on an English-language website. For example, this does not include rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public. The lower rate may not come from a website where you call to get the rate, or from an e-mail that you received. The rate must be quoted, booked, and paid for in US dollars.
Verification of Claims. All requests, including receipts, are subject to verification by CRS Tours. CRS Tours will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by CRS Tours personnel. Nor will CRS Tours verify any request that it believes, in its sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. Verified requests will receive a credit to the credit card used for the booking, within approximately 7-10 days of verification. Limit: one (1) $50 cash back per entire booking.
Changes. CRS Tours reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Best Price Guarantee. No change in the Best Price Guarantee will affect any coupon that has already been issued to you. The failure by CRS Tours to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
What is the Best Price Guarantee?
It’s simple! CRS Tours guarantees you’re getting the best price. If you should find a better price online for the same trip within 24 hours, CRS Tours will refund the difference.
What does the Best Price Guarantee apply to?
The Best Price Guarantee covers vacation packages.
How do I take advantage of the Best Price Guarantee?
Just call CRS Tours ( 506 ) 2290-6570) within 24 hours of booking and tell our customer support representative where you found the lower price.